Yepme.com — Paid for the product still not get the product

Address:

Bangalore, Karnataka

I have ordered the product on 17th jan 2014 and paid money online. After some days website showed its delivered but i didn't get the product. I have raised complaint regarding my order no: 5035179. Irrespective of continuous followup, still i didnt get my product or my refund. Now its showing complaint got resolved, i don't understand without giving me any explanation or POD how can they close the complaint. When ever i m calling customer care i m getting same bored response " its been escalated". Are they trying to play with customer after getting full money and not deliverying the product. please don't buy any product from them.Its look like complete scam.