Yepme.com — Refund Amount not received in Bank

Address:Gurgaon, Haryana

I ordered capris from yepme. However they were loose in size, so i returned them.received msg from yepme that your refund has been processed. However till now i have not received my refund amount of 1100 in my bank. I received this msg. Dear Customer, Your refund for Order No. 13224759 has been processed by Yepme via Payu for Rs1110. Please give me refund ASAP.
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Dear Jass,

We Sincerely apologize for the inconvenience caused to you and respect the patienece you poses !

We would like to inform you that we have forwarded your case to the concern team to get an update regarding the status of refund for order id 13224759 and we will assure you that your case will be resolved on priority basis.We request you to bear with us in the interim.

Assuring you the best services always!

Best Regards,
Yepme Team
Dear Jass,

Greetings from yepme!

This is in regards to your refund for order id[protected].


We would like to inform you that your refund was processed from our end on 2nd June through PAYU with reference id -5560118c649b8, and we hope that you would have received the same till now.
In case still you have no received the same, then kindly contact with your bank or else share the bank statement of 2months i.e From 1st June to 31st of July in PDF format so that we can escalate the same to our respective department.

In case of any further need, kindly contact us at-[protected].

Regards
Yepme Team

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