Yepme.com — Refund Money Not Received for the cancelled order

Address:

Chennai, Tamil Nadu

Hi Team, My order Id is 4855881. I ordered 3 Sandals, 1 shirt and 1 Jeans pant for Rs.1129 in YEPME.com on 06-Jan-2014 using Credit card. The items were not dispatched till 09-Jan-2014. So I cancelled my order on 09-Jan-2014. As per their rules they should refund the money with in 5-7 working days. But Still I have not received the money from YEPME.com. When I call their customer care they tell that 'The amount will be refunded in 48 hrs' or sometimes they tiil 'Pls wait till saturday' or 'Our Payment gateway is not working'. They dont give any commitment on Refund amount. I got a call on 04-Feb-2014 from the feedback department and they told the money will be refunded in 3-4 days. But still I have not got the money. Its almost 1 month over from Date of cancellation. Pls take this as my complaint and get my money back from YEPME.com. Thank You.