[Resolved]  Yepme.com — Refund not received

Address:500028
Website:Yepme.com

I have ordered formal shoes on 23-08-16. My order ID is 31996899. But the size of shoe was not fitting properly. That's why I have opted for Refund. As I contacted Yepme, customer care executive told me to send the product by courier so that, the purchase amount and courier charges will be refunded. I have sent the shoes by courier and the product status is also showing as "Returned". But I have not received Refund amount and Coupon Code yet.
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May 11, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 31996899.

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Sep 29, 2016
Updated by noorshaik
I have not received any refund and coupon code till now.
Oct 18, 2016
Updated by noorshaik
Its almost 45 days, I have returned the product but I haven't received refund yet.
Complaint comments 

Comments

Hey...I have placed an order in an buy 1 get 3 free offer on Saturday by credit card and then I cancelled it for an reason so please inform me about refund policy.

Order no:32221648

I hope you will reply as fastly as possible.

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