[Resolved] Yepme.com — refund not received even after 2 months of returning the product | |
i had purchased a "John Miller Red Where You Off To? Weekend Shirt" Order No. 12061889 on 09 Feb 2015. Due to size issues i had asked for an exchange. When i contacted yepme they told me its a 3rd party product so contact fashionara. When i contacted fashionara they told me they didnt receive any order and to give the correct order number. After weeks of following the matter with yepme fashionara contacted me and asked if i wanted an exchange. Frustrated with their idiotic service i opted for a refund. Fashion arena then picked up the product and said the refund would be processed. However after weeks of not receiving the product i wrote a mail to fashionara. On MAR 31, 2015 i recd a mail from fashionara stating that " we have initiated refund for your order today for an amount of Rs. 838, back to your account. It may take about 7 to 10 working days to reflect in your account." Today is may1 and till date i have not received any money. Now neither fashionara is taking my call nor is yepme.com
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Aug 6, 2021 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. | |
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We apologies for the inconvenience caused to you.
This is to inform you that we have forwarded your request to the concerned department and we are working on the same.
We would request you to kindly allow us 3-4 business days to resolve the issue.
Assuring you of best services always!
Best Regards,
Yepme Team