[Resolved] Yepme.com — Refunding issue after order rejected by the company site (yepme.com)

Banda173

from Hyderabad, Telangana

Address:	500033
Website:	www.yepme.com

I placed a order on 13th oct, 2016 through yepme mobile app.

My order details are
Order id : 32542072 expected delivery date : october 18, 2016
Total amount :173 (indian rupees).

But, next day i got a mail that "yepme order no. 32542072 was rejected, assured that the money will be refunded to you in the next 7 days".

But up to today[protected]. i didn't get any refund, they didn't respond for my mail and calls regarding refund issue.

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Dec 5, 2016

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding order number 32542072 .

We regret to inform you that we have not received any payment for the order so, in case if your amount has been debited please share the bank statement in PDF format from 12 Oct 2016 to till date at [protected]@yepme.com so that we can check and process further

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme