Yepme.com — Wrong product sent

Address:501510

I buy shoes from yepme they sent wrong product. so kindly refund my money my order details is order id 16135072 on 5th dec 2015 Yepme Formal Shoes - Black 1 499.00 Yepme Formal Shoes - Brown 1 499.00 total i paid 650 rupess
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Yepme.com customer support has been notified about the posted complaint.
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Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference your concern regarding refund of order id 16135072.

We regret to inform you that still we have not received your product at our warehouse, So we request you to return the product at Growthways Trading Pvt. Ltd. K-618, Rangpuri Ext. A-Block Near Tata Telco bus service station New Delhi–110037. Request you to send the AWB number and courier name on [protected]@yepme.com for faster processing of your complaint. In case we don't receive your product within 14 days your refund/replacement request would be cancelled.
Once we will receive your product and QC will be validated then your refund will be processed in next 14 to 21 days and also we will send the Coupon code worth Rs.150 and you will be able to avail it in 90 days.

In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us at [protected]@yepme.com.

Warm Regards,
Yepme Team
send courier person we will send the item

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