Yepme.com — Yepme didn't refund my money

Address:Indore, Madhya Pradesh, 452006
Website:www.yepme.com

Sharing the worst experience ever. I have ordered below order. Order Id : 16009072 Order date : November 23, 2015 11:40PM Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 1138 At very next second, I cancelled the order due to wrong product selected. Now I asking you to refund my money, so as to order a new product form yepme. Today 18th dec 2015, 25 days and still I am not getting my refund. If the order is not yet dispatched, not yet shipped or deliver. May I know why it is taking this much time to refund my money. Customer needs fast delivery as well as fast process in case of refund and delivery (more you let customer wait more you will loose your customer) Hope, I am able to convey my experience as well as suggestion. Waiting for a convincing response.
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Yepme.com customer support has been notified about the posted complaint.
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Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 16009072.

We would like to inform you that we have forward your concern to our concerned department. We will get back to you as soon as possible whenever the concern will resolve.

In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com
Dear Customer,

This is with reference your concern regarding refund of order id[protected]

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that your refund has been processed from our end and soon it will be credited into your account .

In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us at [protected]@yepme.com

Warm Regards
Yepme Team

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