[Resolved]  Yepme.com — Yepme never refunded my money back

Address:

Pune, Maharashtra

Yepme have not refunded my amount even when they have received their product and have done the quality check. It has been more than 4 months now. everytime i call them they apologize and don't let me speak to their supervisor.and every time they are Entertaining with me like supervisor is busy in another call, he is not Interested speeking with you and they say that their supervisor also cant help me and would provide the same information that they. they give lot of excuses for not letting them speak to their supervisor. and customer Executive also Entertaining with me for every call. the issue is still not resolved and they never called me back. I have done shopping from other online portals as well but YepMe is the worst. They would never refund your money. If at all you are thinking of returning the product then get ready to hear these words while chasing for refund : ' I'll escalate this on priority basis'... God knows who do they escalate top I'll get in touch with finance department'... god knows if their finance department really exist in this planet 'I'll arrange a call back'... the person who is supposed to call back would contact you through telepathy. If you cant receive then it's your fault. Supervisor says 'this time i assure you i will call you back'. But you won't get a call back. The worst part is that when i call them again these days they say that i had denied to return the product. how the hell did you receive my returned product and got the quality check done. How illogical was that. Can anyone on this earth help me getting my money back from the worst ever YepMe. I am fed up of listening to their voice and repeating same thing over and as per my fill YEPME is Cheater company for product quality an customer services .
My order id is 3652217 and 3652218
Thanks
Gayatri