[Resolved]  Yepme.com — YEPME online shopping

Address:Mumbai City, Maharashtra

This is to bring to your notice that from last one month i am following up with your customer service for my product (T shirt) which was not delivered and was told to me that it was not in stock.The reference numbers provided by the customer executive are for your reference.Order number[protected] Reference nos. 922748, 966958, 996752, 1004989, 10015730, 1024074.I have been continuously following up the customer care for the product and till Sunday it was told to me that i will get the new order number within 48 hrs... till nw the 48hrs hours have not finished and now it will be more then month i m been following upOn monday after calling the customer service for the new order number... He was unable to help me out... when i told him to connect me to his senior... As always the excuse given to me was the seniors are busy so they annot take the call... when i forced him to connect dthen i got a call back for the same... and the senior gave the reason that they cannot send the product as i have been complaining fake and last time also i have given a missing complaint...This means for your mistakes i have to waste my money onthe products and on top of that i will not get the product also nor any invegatsion will be made and directly the complaint will be closed as a fake complaint... Request you to please help me out... even if i dont get the product its ok... but they should realise how to behave with customers... n shud improve tehir services
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Aug 14, 2020
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
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Comments

There is no action nor any call back from the YEPME till date. They are least bothered about any complaints or issue highlighted to them. They think that the customers are always giving fake complaints and they are always accurate in sending all the products or doing all delivery. They also say that the complaint cannot be solved every time as they get a missing complaint always it cannot be resolved

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