Yes Bank — auto paid my vodafone postpaid bill which was migrated into prepaid after inform to deactivate service | |||
This is regarding my credit card transaction done by you as auto bill payment on 1st june of my vodafone postpaid connection. I had migrated to prepaid by 27th of may and also informed to call centre to remove this service (Request id [protected]) for future as i am not using as postpaid connection. Your call centre staff told me, this service will remove with in 4 days as your bill not yet scheduled for payment so this will not going to pay by us. But i received a sms where i found that bill had paid by automatically as amount paid to vodafone of inr 431.06 so i called on your call centre to ask about so very simple answer given by that staff it's already paid this time as it's scheduled but this not going to pay by next month. I hope this is first time my bill paid by 1st as due date was 7th, generally paying before 2 days, i want to know the exact reason of the same. As i requested on 27th may to remove this service and you paid this bill before 1 week, i want proper reason with return of this amount with compensation as i wasting my valuable time to write this email and also spoke to your unexperience staff as i already requested so early. This is to inform you to don't waist my valuable time and check with service provider and get it refund of this amount. Was this information helpful? | |||
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