You Broadband And Cable India Pvt. Ltd. — Internet is not working from last 5 Days.

Address:

Gurgaon, Haryana

On Wednesday, 26 February 2014 7:23 AM, vibhav sharma <[protected]@yahoo.com> wrote: Dear Sir/Madam, I am very much frustrated as my internet services is not working from 21 Feb Friday and it has been not resumed till now. Technical team is not taking issues seriously and I am facing very much problems because of this. I regret now that why I have disconnected my Tata photon connection to choose YOU broadband as I never faced internet connectivity issue from last 2 years in that photon network. But no one is taking customer issues seriously here. Please take this issue on priority and resolve internet connectivity. Please take some steps so that commitment of resolving customer complaints within 24 working hours should be fulfilled. On, vibhav sharma <[protected]@yahoo.com> wrote: Dear Sir, I am really very frustrated with service response as till now 26-Feb-2014 12:30 PM my internet connection service has not been restored. YOU Broadband services is not working from 21 Feb and around 5 days has been elapsed since then. I am wondering that customer commitment to resume services within 24 working hours has not been fulfilled at all. Without internet connection from last 5 days I am very much upset and frustrated with services. I request you to please advise the technical team to resolve the issue as soon as possible. It is the slowest response for services resume from any service provider I have saw in a metropolitan city like Gurgaon and it is badly affecting reputation of YOU Broadband . A frustrated customerVibhav Sharma On Monday, 24 February 2014 12:58 PM, vibhav sharma <[protected]@yahoo.com> wrote: Dear Sir, I have recently taken new You Broadband connection in South City 1 Gurgaon after giving up my Tata Photon connection but I am badly facing service issues and badly frustated because of my modem is not working from more than last 72 hours. From friday[protected] my internet connection is not working but even after several complaints and calls this has not been restored now. I am wondering that why commitment of resolution of issue within 24 working hours is not fulfilled. Badly frustated because of no internet services from last 72 hours I am escalating this issue to you. Hoping that you will understand problems I am facing because of no internet . Please try to reslove this issue at earliest so that I can connect to internet.