[Resolved] You Broadband — bad service, poor connection, no refund | |||
I have been facing bad service from you broadband for the last 2 months. My internet is not working for days. I have called almost 100 times. I have mailed it in reply by Mr. Rakesh Reddy they promised to resolve it permenantly yet it is still the same and no response from them. When asked for refund they informed me that it is not possible, you have lost 18 days of service which we can credit back. I have all the phone and mail records. My phone bill is more then my internet usage and yet there is no proper response from them. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved YOU Broadband India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My name is Pavan and have faced bad service from you broadband. Sometimes Internet is not working for days. I have called many times to raise issue and the ticked has been raised.Later i have received messages from customer center as issue resolved and ticket has been closed.When we checked issue still exists and they close the raised ticket without resolving the issue.I have disconnected the service and asked them to refund money for the modem which i have paid.9 months has passed still amount has not been refunded back.
Reply
not good customer service
I HAVE NEW CONNECTION YOU BROADBAND & i will give payment of 1/8/2014 BUT my Internet not working STILL DATECustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 89 1337 7212 [Vishakapatnam]
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Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059