You Broadband — Complain for instalation of yyoubroadband

Address:

Vadodara, Gujarat

Pathetic Service by You broadband from last 30 Days. On 24th January i applied for You broadband Connection, Mr. Govind Marvadi was meet. He Filled form & collect 1000Rs. for router. On 3rd February i got a message from You Broadband for activation & they had told me that your installation will be done in 7 to 10 days. After 10 days I ask for the same. But they had told me to wait for 5 days more. But After 15days Mr.Govind wasn't response me so for the same I met to Mr.Chintesh Jani (TL) & Mr.Pravin Patel (manager). They had commited me that your installation will be done on 25th February . in this days no one from You Broad band came to my home for checking signals or location & after that on 25th February when I ask for installation Mr.Chintesh Jani (TL) told me that we can't able to install the router on your location because of low signal Strenth. So we can't help you so i ask for my money back. He told me your money will be refund after 15 Days. In this case the people from You Broadband can't be able to help me so why they had give me all the wrong commitments & promises so help me for my problem. Because of all wrong promises I can't do my all works. They Collect the Money on Sunday. But Don't able to help the Customers on Working Days.