You Broadband India — Advance Renewal Payment Refund Due to connectivity problem left unattended

Address:

YOU Broadband India Limited. A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015

I had done advance payment for plan amount 3636₹ and after that Youbroadband stopped the connection due to unkown reason and after that before renewal of the plan I registered the complaint for cancellation of plan and refunding the advance payment i had dine in 18 march but they are doing neither of things they are refusing to refund the amount and also not solving the connectivity problem owing to that i dont see any reason to suscribe to any of the you broadband services and they also activated the queued plan for which I ordered them to not to activate the queued plan to prior to its renewal date. To me it feels like a fraud taking money for plan and deactivating internet there after please look into it they are frauding people in ahmedabad