YOU Broadband India Complaints & Reviews

My account no is 297503.

My internet is not working since june 12. No one addressed my problem until june 20. After that they tell me there is no route in your area since i am only customer.

I was a youbroadband customer since 2005 and now i am treated very badly.

The mumbai head mr. Murthy krishnan and tech lead ganesh khadtare along with engineer kishore thakur have given me false promises....

This is regarding the complaint against service provider You Broadband Pvt Ltd. From the starting of this month (June 2020) we started facing issues of slow internet and connectivity issues every now and then. After a week when we started complaining about the same, they kept on delaying the repairing by saying that they have some line fixing problem so it will be resolved in couple of days. Even though on registering the complaint many times...

I have bought 50 mbpd plan and the dowload speed shows 40 mbps and upload is zero, which means i cannot work from home for my office work. No one is responding.net is off since yesterday. Customer care number just take complain on ivr with any request details. I would suggest each of you don't buy you broadband connection it's fake....

Lots of complaint lots of calls lot’s of app complaint registered. Notice mails but till now nothing heppend...

Low water supply in our area. We live in palam village badi aal. There is very low water supply that we can even have 4-5 water bucket.. Plz increase water supply in our area.. It's request....

Its been more than 15 days, i have paid rs.2850.00 online (Thru mr. Kishan solank) for new connection. I have been provided the confirmation number : cc436448 and (Cc opcit[protected].
But still the installation has not been done.

However, the representative of you broadband is demanding rs.250/- more (In cash or through google pay on his personal number) to get the connection....

I have made so many service requests from my mobile (Via phone and app too) those requests gets cleared without even notifying me,
Im facing a network issue since 3 months and i have not received any call from them.

Their toll free number always say that they will revert back in 24 hours but they never do.

My user id is gsr465.

Please resolve the problem as soon as possible....

I paid for a new connection on 3rd june 2020 and they said it’ll be installed in 7 days but they didn’t install it nor contacted me on this behalf.

I’ve reached their customer service through call and email and there is no response.
My confirmation number cc435874...

I had applied for a new broadband connection on 28th may 2020 after getting the assurance that connection will be done within 3-4 days. I have made the payment of a deposit with one month recharge plan of rupees 1424/- through online with the help of mr. Raghuvirsingh parmar. Now it's almost gone 19 days from the date of payment. I have not got the installation yet....

I did a booking for youbroadband connection on the 5th of june 2020. It's 12th of june toady so i am doing a complaint on this forum as i have no updates from youbroadband and they are not addressing me. It's now more than 7 days i have not got my connection installed and whenever i contact youbroadband the customer service does nothing but to escalate the complaint and even escalation doesn't help, no one responds. My confirmation number...

10 days se conection ka request diya he abhi tak nai hua he. Koi bhi log answer nai dete he. Pura material bhi nai he un logo ke pass....

My internet is not working from last 10 days and customer care not responding by email or call.. Please let me know what to do
Req id[protected]/[protected] and accno-2007472...

My internet is not working from last 10 days and no one responding on phone calls or by email. Please let me know what to do?
Req id[protected]/[protected] and accno-2007472...

My account no is 1285368 raised a service request to add power supply benefit into my account for the period of 1 year on 15th of may via email and customer care and even contacted the local executives about the issue. They promised me it will be done before the account expires and my account won't be suspended. Now my account got expired and there is no internet for the past 5 days and all the customer care executives are rude saying it...

I am writing to you to raise an issue about: broadband internet

The issue that i have experienced was: i applied for new connection on 18th may 2020. On 18th may you broadband clear feasibility clearance and permission approval but no further proceding.
I complained more than 5-6 times on helpline regarding delay in installation but till now nothing happened except feasibility clearance.
Nodal officer is also...

Hello,
I have booked internet connection on 22nd of march 2020 from you broadband & i have paid online amount of rs.2520/- for 3 months plan. I have communicated continuosly with the service provider hari om enterprise for connection but due to lockdown they were unable to attend for connection. So that i have cancelled my intrnet connection before installation. I have requested them for refund. Its more than 2 months i have yet not...

I m relentlessly calling customer care and making complaints through mob app / sms but no response from you broadband in past 2 days... I living in vizag, kakani nagar......

They have taken the amount and not provide the internet from 2 month i have renewed on 3 april 2020 and today 23 may 2020 they have not provide me the service of net. I have called many time in the customer care rely is only the complaint is in process. Please tel what should i do....

I have taken youbroad band internet connection. I am from visakhapatnam, NGGOs colony area.From last 15days no internet connection, contacted so many times through local technician and call center but unable to solve the problem.Very irregularities throughout and not attending to solve the problem.Pathetic servics..please help...

Whenever i try to play any online games on my broadband i always gets more than 250ms ping in every match as well as i always gets this problem since 6 months and even the speedtest shows me 12ms ping and just after that my game gets 250ms and the main thing is that i am majorly a competitive player and i have to play games seriously, but my makes me regret of choosing this isp...