You Broadband India — Cheating and Fraud by You Broad band

Manoj Sheth

from Vadodara, Gujarat

Address:

Vadodara, Gujarat

You boardband account number is[protected] emails - 25 phone calls - after paying fees for new interet connection in vadodara - You broad band even could`t activate my connection . I am frustrated like anything . Installed old modem - technician even didn`t bother to make wiring properly - didnt bother to see my connection is active or not.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 19, 2015

Updated by Manoj Sheth From: Manoj Sheth <sheth.[protected]@gmail.com>
Sent: Sunday, July 19, 2015 12:03 PM
To: customercare.[protected]@youbroadband.co.in; customercare.[protected]@youbroadband.co.in
Cc: customercare.[protected]@youbroadband.co.in; sheth.[protected]@gmail.com
Subject: RE: Worst Service by You Tube Service in Vadodara - account number is 1231763
Importance: High
Can I get technicians – I made 6 calls, 4 emails – still
my email is not working – daily your team is saying
technician is coming but no is turn up
IS ANY ONE IS LISTENING
????????????????????????
??????????
From: Manoj Sheth [mailto:sheth.[protected]@gmail.com]
Sent: Sunday, July 12, 2015 1:54 AM
To: customercare.[protected]@youbroadband.co.in
Cc: sheth.[protected]@gmail.com
Subject: Worst Service by You Tube Service in Vadodara
Importance: High
Dear Sir/ Madam
I have taken recent You broad band connection in Vadodara – My account number is 1231763 . Here are problem I
faced
- After giving broad band fees – no one turns up for 4 days .
- After repeated calls – they have laid the cable then again no one turns up for modem installation .
- After repeated calls – one gentle man arrives today & install the modem and configured it . He installed the old
modem and not a new one .He said we install the old modem only . How is the warranty of modem, if it gets fail
.
- This gentle man didn`t even install insulation on joint connection or not installed any connector between joints
2
- He ensured that broadband will start in one hour with available speed – writing this email my internet is not
started yet .
- I have given a call to your sales person to whom I have taken connection ( Mr Rajendra Makwana ) and Mr
Kalpesh vankar who instlled modem – No one is picking up my phone call
-
No one is picking up the phone – my internet is dead from the first day . I was thinking to take 1 year connection and
then renew it . But looking to your service – its good that I have paid for two months of connection fees only .
It’s a very sad experience with You broad band
Regards
Manoj Sheth
Mobile –[protected]
You Broad band account no - 1231763

Related YOU Broadband India reviews

View all 1358 YOU Broadband India Reviews

Comments

Jana V

Worst service ever contacted customer care for connection problem more than five times went to you broadband office itself which is in Chennai more than three times..everyone are making fake promises and updates contacted sales manager, area in charge for nungambakkam and the technician .. Nobody is attending my calls I paid the bill amount on time. Nobody is updating regarding my issue I'm the one who is making calls and still no response..pls don't go for a new connection it a worst