You Broadband India — Internet and Customer Service

Internet goes down frequently, and when I try to register a complaint through their website, it doesn't even show the required options to do that. Also, when I try to call customer care, it doesn't let me talk to the customer representative and says that they already have my complaint registered as well as their representative will call me and he never does.
Date: 29 January, 2021
Account No: 884055