You Broadband India — Internet goes dead half a day

Address:

Surat, Gujarat, 395010

I have buyed a you broadband connection before 3 months. But after every alternative day from evening to afternoon of the next day. I have complaint many times but their engineer calls me after revival of the service and claims that it will not happen again. I have contacted personally to the head of the branch but they also reply with same words. And also they are providing a referral programme in which if you acquire a new connection with referral you would be credited with extra 50GB for 1 Month with condition that the referrer should be of same society or building. I have been in that scheme and applied a new connection with referral code but the company rejected my referral saying that it was not of same building. But that is not true as the referrer and me are living in same society . If you can please help me as internet Is a essential for my work and I am not able to use for about half of the time. If you can please help me regarding this as soon as possible.