You Broadband India — my a/c. no. is: 1668996 and login id is: khemka sun: internet issue

Address:

B/1, Harekrishna Duplex, Harni Warashia Ring Road, Vadodara, Gujarat, INDIA. Pin code: 390006

Dear sir, i am gordhan khemchandani from vadodara, gujarat, india. I am using you broadband net since last three years. From 13th april 2020 to 8th may my net was total out of service, i complained several times, called on help line, send details to noddle officer, but none takes care and i suffered a lot for about one month. Company has taken no care about i have got the consumer rights, i have invested my valuable money in company's plan, but i didn't got any service in that period, so i strongly demand for at least one month grace period to add in my plan, you can check my zero usage in that period, so plz do the needful otherwise i have to go forward for justice of my valuable money and time which i have lost,
Thanking you, gordhan khemchandani mob:[protected]
My mail id is : [protected]@gmail.com