You Broadband India — pathetic service - not able to resolve a simple problem

Address:

Bavdhan area, 411021

I brought the connection from them on 24th May ad paid money. At that time they promised me to install the connect in 1 day but I got it on 31st may after 11 days after regular chase.

Now after installation I am suffering with with internet connectivity during power cut. I have raise multiple complaints in customer care but didnt get any proper answer. they always told me that today our backend team will contact you but never recd any call till date. I am still facing this issue. Now during rainy season my internet is not working 6-8 hours in a day.

I am now pissed off with this. I am calling customer care daily and ask to resolve it but they told that we have escalated your complaint and you will get the call today and I have to wait for the day and next day call to customer care again.