You Broadband India Pvt. Ltd. — Connection installation not done since a month

dhrumilshah91

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

We have paid for new Broadband connection on 28th July and were told that connection will be done in 5 working days. Today it is 22nd August and still installation process is not done. Refund amount also they are saying to give in 20 days. Worst response from all the guys. Total lies all the time. It's been a month and not a single call from their side at all.

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Comments

dhrumilshah91

from Ahmedabad, Gujarat

There whole team knows about it and yet they are calling and asking us what is the issue. We have talked with Technical Head, Sales Head also and yet everytime we call them, they say that it will be done within 2-3 days. Yet it is not done and no one calls to inform.

We have bought separate Router worth 2700/- for You Broadband specifically since the guy from there team told us to do so.

We want compensation if they are not gonna do connection.

Thanks.