You Broadband India — Refund not processed

Address:	411014
Website:	www.youbroadband.in

We have recently moved to youbroadband and facing a lot of trouble with the service and processing of my request.
Last month my internet was not working for 13 days and your person had to visit us 3 times to correct the problem. Till date i have not received my refund and this is a very unprofessional behavior. I had made a 10 calls to your customer care and they always say the refund will be processed in 4 hours and till date no progress.

1st because of your no services for 13 days we faced so much trouble and now when we are asking for refund we are again facing trouble.

Is this a professional company or some private internet company working on their whims and fancies. I need my refund!