| Address: | 411027 | | Website: | www.youbroadband.in |
I, shikha kaithwas a resident of pimpale saudagar pune, had made a payment of inr 4317.00/- for a new broadband connection on 30th march 2016. Attached is the screenshot of payment made.
Since then, i have been chasing them for the connection but i could not get any positive response or action from them.
Initial 6 or 7 calls went in to track my request and beg them to get the things moving. I never got any message or call back from their team on the status of my request.
Later, out of frustration, i requested them to process the refund. They registered the request (Requestid –[protected] but to my surprise, again there was no notification nor was any refund done even after a week.
It is then that i called them again requesting to either process the refund or act on the connection request. I being a helpless consumer who was now left with no option (As there are no other service providers in the area where i stay) decided to proceed with the connection and requested them to move on with the connection request (Requestid –[protected].
And it’s not just me but several other innocent customers who made the payment and later you brodband never responded back. The reviews are available online.
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