You Broadband — Internet is not working, complaint many time but no permanent resolution given.

Address:Pune, Maharashtra

Internet is not working, complaint many time but no permanent resolution given. i recharge for 3 months and its been always that the internet service doesnt work when i want to use it. i have called customer care many times but they never resolve any problems. i have requested for my money back which i paid for 3months as there is no service from the service provider. I want refund! My user id is :Rajdeep_k50
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This is Sachit Yadav (b/o amit yadav), customer account no:- 570336.
IT is awful experience for a YOU broadband customer that being such a Long time cusotmer, we have been treated this way by your representatives.
Below mentioned are our complaint number which have been FORGED to be closed by YOUR representatives.

[protected] : Broken crimp/wire installed on the modem, which has resulted into frequent disconnections.

[protected] : Mr.Younis, the representative in makarpura area, not rresponding to the calls, and reporting that the query has been closed. For constantly a week he said that he will send his rep TOMORROW, but his tomorrow has not come till date. HE swictchs off his cell phone too when he sees our number.

[protected] : Although these two complaints were notified and discussed with your telephonic representatives, still this complaints has not been attended till date.

Kindly note this is 14th of july and complaints are of 24th june. and we are suffering from aproox. 19th /20th of june.

Kindly look into this matter.

Best regards

Sachit Yadav - +91 [protected]
Can anybody please look into this!
Again called the customer care of you broadband and there is no resolution provided on my issue.
Nobody for is resolving the issue neither is my money refunded for no service.
What kind of pathetic service is been given by YOU BRoadband!
Again called the customer care.
There is no follow up neither they are respoding to the questions.
the Internet is down from more than 1 month now.
My money is not yet refunded!
i will take this case to the court if my complaint is not resolved!

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