You Broadband — Issue not resolved for 5 days

Address:

Pune, Maharashtra

Hi, This is asha shelar. My you broadband id is asha_401. I have technical issue that my cable is broken into 2 parts. I have called for the first time on 22nd but call not register. Then I have called on 23rd then request registered and from that day I am doing continuously follow up. I called almost 20-30 times and different different executives like pooja, minakshi, anjali.. and so on... picked these calls and gave the same reason that it is assigned to technical person Manoj. But I have not received a single call from this guy.People just saying it is escalated but no response. I have tried the Pune regional head Sameer Shaikh's number [protected] also but phone shows it is switched off. Hence, I am doing this complaint against You broadband. Please help in this issue. Regards, Asha Shelar