You Broadband — New connection delay in installation

Address:

Pune, Maharashtra

Hi, I open a new connection request online on youbroadban.com on 1st Nov. I paid for 1 yr package in advance and made payment of Rs 4700 online. I got an email that within 7 working days I will get the installation done. On the 8th working day you broadband came and did external wiring. After 4 days I got an sms with my account detail and technician details. I called the technician 4-5 times and only got assurance that he will coming. I then escalated this to appellate office in Pune (Mrs Priti). She said that it will be done by 15th Nov. I called her again on 15th Nov and got another excuse that it will be done by 17th Nov. I did not get any call on 17th Nov and the connection is not done till today 19th Nov. So finally I raised a cancellation request.