You Broadband — No connection past 3 days - poor response

Address:	Chennai, Tamil Nadu, 600010
Website:	Youbroadband.in

I am facing miserable experience and mentally upset with the service of you broadband. It us not working from 4th july for the past 3 days. I have made 6 calls to customer care centre telling as recorded voice stating the issue will be solved in 4 - 8 working hours and some technical person will call me. But nothing happened till now. The contact numbers of chennai office the customer care provides is useless as there are dead persons working there. I have made more than 20 calls past 3 days but nobody picked the calls.
If you take my previous records you will know how many times i am facing issue in a month. Approx. I am loosing 10 days without connection out of total 30 days.
Then why the hell i have to pay in full if you can't provide full service???
I even met mr. Satish, head of operations in chennai head office today at 10.30 am and he committed that it would be resolved today at the earliest. But no responses till now and the contact numbers he has given me are useless as nobody picks up and even don't care to reply me back.
I don't know what to say but for sure the chennai service is pathetic to the core and i strongly believe that the service team in chennai are totally died altogether...
I know nothing is going to happen and change things. You broadband is totally a crap and bull!!!

Krishnakumar
[protected]@gmail.com