[Resolved]  You Broadband Priavte Limited — no connectivity since 20.07.2014 and nobody bothering my complaint

Address:

Hyderabad, Andhra Pradesh

This is reference to the complaint no.[protected] made it to customer care, no body has taken any action till date. Whenever i making a call to customer care, simply they are telling sorry, our execute or technical person will attend, but till date it will not resolve. They have collect around Rs.3600/- for year fee, but 20.07.2014 no Internet connection at my home and waste so much of money for making call to so many members viz hyderabad office and customer care office ( they will speak around 20-30 minutes every time, they ask all information, but no result and simply they say sorry). In view of that, please return entire my money whatever paid to you alongwith interest and other charges immediately if your unabel to restore the internet connectivity and extension of 3 months period for providing net connectivity ( which net connection is not provide by you from 20.07.2014). IN THIS I ALEADY MADE A COMPLAINT BUT NO BODY TAKEN ACTION. p.v.srinivasa rao [protected]