[Resolved]  You Broadband — service not as per plans provided

Address:

Pune, Maharashtra

hi, i have subscribed to YOU broadband on 6-AUG-2014, by paying 2653/- for 3 months including installation charges as per their 1Mbps unlimited plan. But from the very first day itself the speed has been very disappointing. Even the google page takes about 3-5 mins to open up. After frequent complaints with the service provider, there is no change in the service now after 13 days of worst service, when we have asked the service provider to deduct the amount for this month and return the rest amount and requested them to discontinue their worst service, they have replied that they do not have any provision to return the amount. After complaining, my msg inbox has been flooded with a lot of complaints registration but that is of no use. speedtest.net takes about half an hour to show the results..and the results are like you are using 20 years old broadband services we have attached a snapshot of the same for the proof regards, 13 day old YOU braodband customers