Yourprint.in — Issue with order and customer support

Address:A26 Naraina Ind Area New Delhi – 110028
Website:www.yourprint.in

I have placed 2 orders with this company details for the same are mentioned below.
S NO. ORDER DATE TOTAL AMOUNT
1 #1627194 September 8, 2022 ₹1, 307 for 2 items
2 #1622980 September 3, 2022 ₹1, 501 for 2 items
the second order (#1622980) had some printing issue with one product from their side on 7th September and I asked for a refund for one of the products and go one with the rest of my order and both had an expected delivery for 13th and 17th September respectively and I haven't got any status for the same whenever I reach out through mail or chat support I get only a single reply your order is on high priority its been more than 15 days placing my order and placing the refund request there's no update on any one of those. I am completely disappointed in their service there is not even call support for the customers and not even legit chat support who replies with legit solutions. if I don't get a reply within two days I will file a complaint on the consumer forum for this .
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    A26 Naraina Ind Area New Delhi – 110028
    India
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