Yu Televentures — Ordered a charger from yu televentures with advance payment but yu havn't delivered me

Address:	142038
Website:	Yu televentures

I have ordered a charger for yureka mobile from yu televentures ltd dated feb 9, 2016 paying a sum of rs.199 as advance on feb 10, 2016. Recieving a revert from yu televentures on the same day with reference ticket id 2056672.
When i asked for the tracking status on feb 15, 2016 they havn't replied me.
Then i asked on feb 23, 2016 and again havnt got any reply.
Then i asked on feb 26, 2016 and got a reply on march 3, 2016 about fresh reference ticket id 2196833 with tracking number i[protected] of dotzot, through which i was never able to track the status of parcel as it wasn't a valid tracking number.
On march 21, 2016 again i asked for the correct tracking status and i recieved reply on march 22, 2016 that the issue is in process.
On march 25, 2016 i gave them warning to go against them in consumer court.
On march 26, 2016 i got a same reply from them that the issue is in process.
On april 06, 2016 again got reply of my mail querry regarding status of my charger that i must wait.
I still havn't recieved the charger of yureka mobile for which i had paid in advance on february 10, 2016.
During this period of 2+ months, i was supposed to charge my yureka mobile with another ordinary charger, which have affected my mobile battery resulted in swelling and further it affected the processor of the phone as it usually got heated up even in the idle state as the battery provides unsual current to mobile.

I respectfully pray that please direct them to send the ordered charger and give compensation as you deem fit for the mental harrasment and damage to my unit.

Contact
Kunal jindal
[protected]