Zara India — zara laptop bag issue

Address:

560095

Hi customer care,

I had purchased the attached zara men laptop bag 4 months ago from your store located at orion mall, bangalore. I had purchased this bag for 5000/-.

The quality of the bag is so awful that the handle of the bag broke. The bag is used for daily purpose and only a mac book air laptop, charger and book is been carried.

Being such a reputed company, i wasn't expecting the quality of the bag is to be so cheap that within 4 months the bag is broken.