| Address: | Mumbai | | Website: | Zara mobile app |
Purchase Date : 26th June 2022
Shipment Picked up on 27th June 2022
Delivery date shown on Zara App : 1st July - 04th July 2022
Current status : not yet received as on today.
Conclusion : Zara has looted the customer's money and not bothered to revert or return /
Demand of customer : Full Refund and Penalty to Zara
Extremely poor and pathetic customer service when you reach out to Zara. They don’t bother to resolve your query instead give pre fabricated responses.
and treat as customer is bagger and has to call again and again to find status.??????????
I have purchased perfume worth 1, 580 dated 26th June, shipment date was mentioned on Zara site is 01st July to 04th July but as on today i.e. on 12th July I have not received the products.
Called twice on customer care but absolutely horrendous reply as if there are illiterates seating at customer care desk to attend customer calls.. and when you ask to take their seniors on the call even if there are 3 -4 seniors available they keep your phone on hold for more than 20 minutes and they are sleeping over the issue reported i.e. they never come on call...
Zaea_hitesh12345
so Zara has looted and kept my money in advance and now not delivering the product.
IS THIS THE WAY ZARA EARNE MONEY AND EXPANDS THEIR STORE NETWORK????????????????????????????
CC TO Consumer court and Police station, Press
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