Zareen Nx — fraud case

Address:

B-56, freedom fighter colony Saket, Ignou main road, 110068

Hi, i have ordered online suit material from facebook add. They are seller in many online sites. They courier me and i paid 2095 for the suit and also asked if it is of bad quality can i process the return, he said yes you can. But after getting the parcel that was very bad in quality. I pinged that guy to process the refund and return. He said wait for 4 5 days. After that i didn't got any reply. I tried to call him and ping him. He blocked me from facebook.
And those numbers are not working. I googled it with the company name and found many bad comments about them. It seems many people like me got through this. Kindly take a serious action on them.