ZatSe — Recharge amount is not refunded

Website:

zatse.in/Online-Recharge

I did recharge in this website on oct 21st 2016.
Your transaction details are given below:
Trans Id: [protected]
Track Id: 1277025
Status: FAILURE
Amount: 204.00
Message: Invalid Amount

Recharge was failed but amount was deducted. deducted amount was not refunded. i tried to call customer care to number provided in website but that number is not reachable. I sent mail to the email id which they have provided but the mail is not delivered .