Zebpay — Deposited Amount not updated in zebpay balance

Website:zebpay.com/in

I deposited 50000 on June 9, the amount was debited from my bank account, the balance was supposed to be updated within 15 mins but has still not been updated in zebpay.

I have raised the ticket (#505363) but the issue is still not resolved.

They have not even mentioned the reason for this error, Please help me get my money back.

Ticket ID: 505363
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FYI, there is still no response on the complaint

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