Zee Tv — Kotak Mahindra Old Mutual Life Insurance Ltd.- Put my forged signatures on Policies

Address:

Mohali, Punjab

Dear Sir/Madam, I wish to inform you as under: I am is having 5 insurance policies from you as follows: Policy Number[protected] [protected] 02682599 Name of the Policy Holder Mr Sukhdev Raj Nagpal Mr Sukhdev Raj Nagpal Mr Sukhdev Raj Nagpal Mr Sukhdev Raj Nagpal Mr Sukhdev Raj Nagpal Name of the Life Assured Mr Rohit Nagpal Mr Rohit Nagpal Mr Sukhdev Raj Nagpal Mr Sukhdev Raj Nagpal Mr Sukhdev Raj Nagpal Plan Name Kotak Surakshit Kotak Surakshit Kotak Surakshit Kotak Surakshit Kotak Surakshit All the above policies are issued to me with my forged signatures. Being my traveling job I could not see during first 15 days, there after I informed to their Chandigarh office, but no one listened to it inspite of sending mails to their senior officials. It had again communicated that signatures were forged in email dated 9th April, 2015 I also wrote one mail dated 9th April 2015 to IRDA as follows: "I am sincerely paying the premium to Kotak on time but not getting any service w.r.t to Premium paid receipts, Statements . Further on all the policies last scanned page in the policy document having signatures, which are not mine and some one has put my fake signatures, this have been informed in verbal last Jeevan Jeevan Jeevan Jeevan Jeevan Policy Term 10 Years 10 Years 10 Years 10 Years 10 Years Premium Paying Term 10 Years 10 Years 10 Years 10 Years 10 Years Premium Amount [protected] 24626 Premium Payment Mode Yearly Yearly Yearly Yearly Yearly Policy issue date 8-Dec-12 8-Dec-12 27-Feb-13 27-Feb-13 19-Feb-13 I also informed Client desk and customer care of Kotak Life 2-3 times but I have not got any suitable reply from them. I am worried that Kotak will not pay me when I will approach for refund. Further I have made written complaint( KLI[protected] to them on[protected] but again they have not given any solution to me and closed the complaint at their end. I request you to please help me related to above like -Fake signature - Serious offence and not getting any premium receipts." In the absence of any valid signatures there is no valid consent as required in Contract Act thereby resulting in voidable agreement and thus all money must be refunded. I was informed that he may not withdraw money and can have refund of money only after he pays 3 installment. I also now paid 3 installments but has not received amount invested back. v) premium was deducted from my bank account without allowing you any such authorization. vi) As money was deducted without authorization from his account and complaint was made regarding same with your office staff. As no action is taken to undo loss caused thus your company is liable for loss caused to my client. vii) Receipts were not issued after alleged unauthorized deductions from bank and thus service is deficient. So I request you to kindly help me to get the justice against such fraud done by Kotak Life Insurance