Zee Tv — Samsung India for Mobile Phone

Address:

Thane, Maharashtra

I had Purchase Sumsung Z1 on 14th Feb 2015 from Reliance Digitalis on G. B. Road, Thane (W). On 4th March 2015 i sended my Mobile to service center at Mangalmurti Enterprises Shop No 4&5, Kirtikar Apt, Thane (W) 400602., As per Service Center people Mobile phone Mother board is not working, it will take 3 working days for repair/replace mother broad when i call to Service Center on[protected] and given my bill no [protected] they said your phone is in under repair process because spare part are not aviliable you call on Monday. On Monday 9th March when i had call them they said your phone mother board has been replace but some other issues has in the phone when ask them what is the other issues had come up and they said Touch pad of Phone is not working after my follow up they are giving me this answer. When i call Sumsung Care on toll free no [protected] and ask what is real problem please help, they said its a new phone that why the spare are not aviliable. So i request them for DO of Mobile but Company refuse for Do due to Do polices is only for 7 days. Please help me for it. I wants Do for my Mobile Kindly help me.