Zest Money — Not receved cashback amount

Dear Zest Money team,

This is regarding the Cash back amount not credited back for my for my mobile phone loan that was purchased in 1st week of march 2022 month. (Reg mon no- [protected])
as per your guidance at the time of online payment of INR 23999/- that was be billed on due date in 3 equal EMI (No cost emi), but surprising whole EMI amount is paid before due date on every month, still not get any cashback in my a/c.
I DONT WANT TO ASSOCIATE MY SELF WITH YOUR COMPANY THAT IS NON TRANSPARENT AND DOES NOT CARE ABOUT THEIR CUSTOMERS.
I HOPE YOU WILL SHOW SOME HONESTY IN REFUNDING MY CASHBACK MONEY. I HOPE YOU GUYS WILL HAVE THE COURTESY TO ATLEAST REFUND MY MONEY BACK QUICKLY AND NOT WAIT FOR FOLLOW UP EMAILS AS USUAL.

Thanks & Regards
Raj kumar thakur
Reg mob no- [protected]
mailid- [protected]@gmail.com