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Zomato Complaints & Reviews

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Last updated May 3, 2024
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Zomato reviews & complaints page 9

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S
Sanjucoolz
from Pune Metropolitan Area, Maharashtra
Sep 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reckless driving and splashing dirty water

Dear sir,
This delivery partner of Zomato vehicle no. MH28BL8956. Was riding on the wrong side road at kharadi bypass bridge to mundhwa.as I stopped him telling that go slow don't splash he started abusing and threatened me to thrash as it's raining and water would splash and I'm making him late for delivery. Is this the way this delivery guy to talk to people.
I would humble request you to grab this guy give him punishment...
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Faisal8169
from Mumbai, Maharashtra
Sep 26, 2023
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Restaurant fraude with Zomato rider

Address:Mumbai

My 2 order cancel because my mobile phone damaged accidentally. But when I reached to return their parcel then they were not taking it back that time I can't do any thing then I returned to home change sim with brother mobile phone then go back to return location where 1 restaurant Chinese wok which is located at chembure near diamond garden which mark me no rider for return then I ask they didn't reply properly and Zomato without knowing...
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V
vineeth9666
from Tirupati, Andhra Pradesh
Sep 24, 2023
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I was served spoiled meat and zomato refused to take back spoiled food

This company zomato is selling spoiled meat in exchange for high prices, 23VN0RTY00004781 this is my invoice id, they are doing money laundering by selling spoiled meat, the restarunt is possibly saving money by selling fake meat at the cost of public health...
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8
8890rk
from Gurugram, Haryana
Sep 24, 2023
Feb 24, 2024
This thread was updated on Feb 24, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10 th pass

Address:Devilal Colony Sector 9

Zumato Delevery Boy...
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Singh Prashant Ankur
from Allahabad, Uttar Pradesh
Sep 23, 2023
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Received a broken cake

Ordered cake through zomato. When i received the cake box, it was totally spilled or damaged. Half of the cake was on one side of the box. I took a picture and posted on zomato app support centre. My cake costed around rs 550. Since it was a total fault of zomato delivery service. . I should be compensated adequately for their fault.
Item are spoiled and not edible. I want my whole money back or re order my item. The whole item was...
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Address:Perne phata,pune

Please sir, my zomato id terminated due to poor performance please activate my account and next time I will do my best reason for this my grandmother was died thats why I cansel order, my mobile number is [protected]...
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A
Amrit2710
from Gurdaspur, Punjab
Sep 22, 2023
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Regarding registration of my shop

Address:Amrit Food Corner

Hello,
My name is Amritpal Singh. I am the owner of Amrit Food Corner, Gurdaspur, Punjab. I have been trying to register my shop on Zomato from last 3 months but no one is picking my calls or replying. I tried calling one of your district supervisor from Amritsar but he/she did not pick my call even once, such a careless and irresponsible person, waste of my time. later, tried to register online and got call from your team only once,...
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P
PROTECTED
from Ahmedabad, Gujarat
Sep 22, 2023
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Delivery partner account not verified.

It's showing 3-6 hours to verify but still account is not verified. My id is FE3112972...
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R
rajendran91
from Ghaziabad, Uttar Pradesh
Sep 18, 2023
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Food Cancel Scam

Address:indirapuram

Zomato providing food deliver service. if Client phone not available or switched off they can charge the client only the delivery charge and need to return the food to outlet for direct food collection. But instead of this they are detecting complete money and give food to delivery executive. now a days might deliver executive make multiple abusive call to distract client and when they not attending call, they are cancelling it....
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K
Kaviyarasab
Sep 18, 2023
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My ID disabled pls recovery

Address:Pattukottai

My ID FE201525
My phone [protected]...
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A
Aashish21291
Sep 18, 2023
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Product wrongly delivered

This wasn’t delivered even after waiting for an hour and finally some other order delivered to me and ZOMATO is asking sorry and telling us they will refund

First tell us are we fool you will dance as you people want ?
And are you guys giving us in free ?

This ### is irritating me if this problem doesn’t cleared then definitely I will send a legal notice

Waiting for more...
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B
Bojjagani Ajay
Sep 17, 2023
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Identity fraud.please unblock my I'd

Address:Tadepalligudem, West Godavari, Andhrapradesh, pincode:-534101

Sir
I am BOJJAGANI AJAY my zomato I'd is FE2039459.my account is terminated because of identity fraud.sir I am in hospital when that time my friend is used my account and my account is terminated.so please unlock my account.This account is most valuable to I and my family.so please unblock my I'd and give my I'd back .my mom is un healthy and my family Status is financially very so please understand and give my I'd back .I never do...
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Pintu ram Meghwal
from Jodhpur, Rajasthan
Sep 12, 2023
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Food not delivered and fynd

Address:Jodhpur rajasthan

Mera fe id 498801
Mobile no.[protected]
Coustmer ko order deke aaya phir bhi mere food not diliverd ka palanty laga diya
aur naam order id confirm sub confirm karke order diya...
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A
Abhirs
from Trivandrum, Kerala
Sep 10, 2023
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After 30 hours still Verification showing pending

Address:Zomato India

Its been 30+ hours. Still my profile verification is showing pending ( FE3061412 )...
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A
Abhirs
from Trivandrum, Kerala
Sep 10, 2023
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MY Profile Verification still Pending

Address:Zomato
Website:Zomato.com

I had applied for delivery partner in Zomato with there app, its been 30hours still my profile verification is pending...
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I made a payment on zomato but the order was not successful. The oayment went through and zomatk was credited but still the order didn't go through. I tried contacting them and they've given no response....
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J
Janglu Kumar
from Delhi, Delhi
Sep 10, 2023
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Bike issue

Address:Delhi

[protected]...
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Address:Varanasi

On 6.9.23 I ordered 4 paneer masala dosa. The delivery boy didnt gave change rupees and kept 100 rupees extra. I want my money back....
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N
Nayanabhk
from Abhayapuri, Assam
Sep 7, 2023
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Foreign objects in food

Address:Ground Floor, 12A, 94 Meghdoot, Nehru Place, City New Delhi State Delhi Country India Pincode 110019 Telephone 40592373
Website:www.zomato.com Read more at: www.goodreturns.in/company/zomato/profile.html

Ordered food with order number [protected] from a restaurant named Shanthi Lakshmi Veg Restaurant, Chennai listed in the app Zomato.

But the food had foreign objects as dust particles, which we felt on our first bite.
On calling the restaurant, the phone kept ringing but no one answered after multiple calls.
On complaining to Zomato, the customer care executive Nisha bluntly stated that Zomato isn't concerned...
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S
Skalzang Dawa
Sep 7, 2023
Sep 23, 2023
This thread was updated on Sep 23, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in food delivery by agent

I have ordered food on 7/09/23 from Ghar ka tadka at 6:25am. The restaurant was located 3km from my location and it was showing 32min delivery time.

After i ordered food the agent kept on delaying my order. I called him several times and he informed me he is having multiple business with multiple orders.
I also contacted customer care and they kept saying it will be delivered but the order kept on delaying.
br...
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