Zomato — money not refunded : order id - [protected]

Ganesh karthik S

from Bengaluru, Karnataka

Address:

Bangalore Urban, Karnataka, 562106

I have ordered food on december 9th godavari delights - bangalore. They deducted money for ordered but food not delivered and my money also not refunded.

Zomato should take care the job, if food dispatched you should deliver or should return the money.

This is not the fair way to treating customer.

Order number is: [protected]

Where is my money? You should deliver food or should return my money.

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Comments

Tts2013

from Khammam, Telangana

After order I made first call to rider told that, ur order was cancelled don't wait for me, immediately informed Zomato customer care by chat same issue and requested refund. But no response at that moment and after one hour mentioned as customer Mobile not reachable. Zomato encouraging this riders cheating the people, blaiming the customers .

Tts2013's reply, Dec 9, 2018

Customer care in zomato app morning accepted and agreed for refund, by the evening changed order status as customer Mobile not reachable. They don't want return to he money, so claiming the customer.

Sharathchandra Deshpande

from Bengaluru, Karnataka

I have placed an order to zomato where they have promised me for refund but tthey didn't

Regards,
Sharatchandra Deshpandey

karthik rajendiran

from Chennai, Tamil Nadu

I ordered a food from zomato the paid the amount through net banking. After successful transaction, the zomato website didn't show my order. I didn't get any order id. i didn't recieved my order yet. I already did payment on my order. please refund the money as soon as possible.