Zomato — Order received after 1 & 1/2 hour

Website:Zomato

I ordered food at 10.29 pm & got my food at 12.09 am, after calling multiple tym n msg to zomato guys. Even i told dem i can't wait for long refund my amount i don't need my order. They won't listen n delivery partner also refused to tk food bck and zomato agents are telling stories. Itna fraud he zomato on time guarntee scheme ka name me loot macha rha he, on time bolke delivery nhi hua toh apka order ka 1/4 th amount hi refund deta he... Waste fellow ko hire kre he illiterate logon ko rakhe he ek query solve b nhi krpaye. Money toh waste hua even food b kyun ki unko jese b wese food deliver krdena tha bs aur kya chahiye unko... Kindly need clarification.
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    +91 83 7509 7031 [South]
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    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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