Zomato — Received a non veg item in place of veg item.

I had ordered veg chickpea nuggets from firangi bake and I received chicken nuggets. And the zomato customer care person is not ready to acknowledge that it’s chicken. My parents are vegetarians and they ate a bite it thinking it’s veg and it was smelling so I tried it and it was chicken and all they do is say that we will give refund. I mean we are Hindus and my parents don’t eat non veg. They said they escalated the issue and only lies.
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