Zomato — zomato neither delivered order nor initiating refund

Address:	New Delhi, Delhi, 110074
Website:	www.zomato.com

Hi team,

We need an urgent resolution to our concern that neither our order (Order number - [protected]) is delivered nor zomato customer care is initiating refund.

When i tracked the order the delivery guy was moving towards sultanpur (Wrong way). We also did not received any call from zomato or delivery boy and in the end order was declined.

We are highly disappointed by such customer service. We need refund asap as well as compensation for this case.

Looking forward for strict actions.

Regards,
Faiz ahmad