Address: | 412207 | Website: | www.consumercomplaints.in |
I feel zoom car booking is illegal, as they get the payment from customers like me and many others and once you do the payment licence copy is uploaded, usually licence generated by rto which is a govt agency is having photo's not so clear just like adhaar card or pancard once the payment is done zoom car is cancelling the booking done just because your uploaded licence copy is having no proper image of your's.
Now the scam here is there can be thousands of customer getting booking cancelled like this and zoom car is refunding their money after 7 to 15 days, now this i think is a big scam. Even govt agency refunds your money within 3-4 days like irctc.
My complaint is even though we have not got the zoom car why is booking cancelled automatically just for a silly reason that the uploaded licence does not have the customer photo clear, even irctc ask for the photo id but when we travel.
This is cheating customer and getting the payment cycle done before verification is also illegal practice. Zoom needs to refund the money immediately as other vendors do.
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