[Resolved]  Zoom Car — invalid charges applied.

Address:	New Delhi, Delhi, 110075
Website:	www.zoomcar.com

"
It has come to our attention that the car has been used in excess of the paid rental amount and in accordance of the agreement duly verified and acknowledged by you, you are liable to make payment of ₹6000 to the company. Please note that failure to make payment of the due amount will render you liable to civil proceedings and the company would be entitled to recover the due amount by attachment of your property (Movable/immovable) or otherwise. Further, willfully declining or making delay to pay the above said outstanding amount could also subject you to criminal proceedings.

We therefore request you to make payment of the aforementioned outstanding amount of ₹6000 within 5 days of this mail, failing which we shall be constrained to initiate against you civil and criminal legal proceedings as are warranted by law for recovery of the due amount. Please note that in accordance with the member agreement displayed here, duly verified and acknowledged by you, the company is entitled to recover all costs incurred in initiation of legal proceedings.

Thanking you
For zoomcar india private limited
Sd/-
Manish kumar
General counsel's office (Legal dept.)"

This is the email i have received from zoom car. I've been trying to explain that the damage on the front bumper for which i have been charged rs. 2000 are not valid and the image clearly shows that the damage was done before my booking as the damaged part already had it's paint off and was rusted. It cannot get rusted in a day. I am ready to make the payment of the rest 4000 rupees.

Kindly look into the matter and help.