[Resolved] Zoom Car — money not refunded since more than 100 days. | |
On zoomcar, i have cancelled booking apr 15 booking id jps6n03ji. Amount ₹15, 305, 4 months over another booking id jps6nyb6i cancelled by zoomcar itself on 12 jun and amount ₹3507. Both the cancelled booking, zoomcar is not refunding amount. Customer care simply answering wait for 2 weeks all the time. To refunds.. Very very worst service, Need necessary actions. Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 23, 2020 Zoomcar Customer Care's response Hello Vinoth, Greetings! We definitely understand your disappointment here with regard to the delay caused in processing the refund. We are working on processing your refund, however, due to the COVID 19 pandemic, we have been facing certain internal issues, therefore, the unexpected delay in processing the refunds, we are requesting some more time so that we are able to clear all refunds. Regards, Imran Zoomcar | |
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