Address: | New Delhi, Delhi, 110088 | Website: | www.zoomcar.com/delhi |
I have booked zoomcar Honda Amaze (JPS6VAGZZ) for 03rd November 2016. However, the vehicle was not available., which i had to know after going to the pickup place after riding 12 km Through Bike.
I AM A OLD CUSTOMER OF ZOOM CAR, and use zoomcar many a times...this was the 2nd time thus writing.
Zoomcar had never even tried to call in advance and tell that car was no available (And their representative was saying car was not available since 2 months)
WHAT I AM SAYING IS NOW, I HAVE ALL THE PROOFS AND CALL RECORDINGS..
I started call them from 8.21am till 9.36 am (Scrrenshot attached).
I KEEP ON CALLING CALLING CALLING...BUT NO SOLUTION...TOTALLY WASTED MY WHOLE DAY..
I tried calling customer care several times (Screenshot Attached), it keeps disconnecting..
After saying that i met with accident they picked up the call...
1st Executive said please wait 15 Min we will call back...(no call received)
after 25 Min
2nd Executive said please wait again 15 Min..(no call received)
after 20 Mil
3rd Executive again please wait...
Because of all these i had to cancel my plans and had to face many troubles and waste of time & money as well.
will also complaint on higher level also because i have all the proofs and recordings. I had to face a lot.
SAGAR CHHABRA
+91-[protected]
[protected]@gmail.com
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