Zoomcar — security deposit refund not received for 2 bookings made in june

Address:

#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038

I made 2 bookings mentioned below in june and haven't received security refund for both the bookings yet. The security deposit is supposed to be refunded within 7 days and maximum 30 days as per policy:

Booking id: jps6npj3u (12jun, 2020 8:00 am to 15 jun, 2020 8:00 am)
- refund pending rs2, 999/-

Booking id: jps6nyqmw (06 jun, 2020 9:00 am to 06 jun, 2020 9:00 pm)
- refund pending rs3, 299/-

There is no response to the complain raised on zoomcar app and they are not responding on customer care as well.